These terms set out the rules for using the Blue Mail Transport website and the freight services we provide.
Using our site or services means you accept these terms.
You provide correct cargo details and ship only lawful goods.
Report loss or damage promptly so we can investigate.
Email info@bluemailtransport.com and we will help.
These Terms of Use form an agreement between you and Blue Mail Transport, a transport and logistics company based in the United States. By accessing bluemailtransport.com, submitting a form, requesting a quote, or using our services, you agree to these terms and to our Privacy Policy. If you do not agree, please do not use our website or services.
If you use our services on behalf of a company, you confirm that you have the authority to bind that company to these terms.
You may use our website for lawful purposes only. You agree not to:
We may suspend or restrict access to the website at any time if we believe these terms have been broken.
Blue Mail Transport arranges and provides freight transportation by road, air, and sea, along with related services such as warehousing and customs support, within the United States and internationally. Descriptions of services on our website are for general information. The specific terms of each shipment, including routing, mode, and handling, are confirmed with you before we begin.
We may use carriers, airlines, shipping lines, and other partners to complete a shipment. Their own conditions of carriage may apply to your cargo in addition to these terms.
A quote is based on the information you give us, such as route, cargo size, weight, and service level. It is an estimate until we confirm it in writing. If the actual shipment differs from what you described, or if carrier surcharges, fuel adjustments, storage, duties, taxes, or other charges apply, the price may change. We will tell you about any change before we proceed wherever possible.
Payment is due on the terms stated in your confirmed quote or invoice. We may hold cargo until amounts owed for that shipment have been paid.
When you ship with us, you agree to:
You are responsible for any loss, delay, fine, or cost that results from incorrect or incomplete information.
We do not carry goods that are illegal or that the law prohibits from being shipped along the route. This includes illegal drugs, weapons and explosives without proper authorization, counterfeit goods, stolen property, and materials that break sanctions or export controls.
Dangerous goods, perishable items, live animals, and high-value cargo need our approval in advance and may require special handling, documents, or carriers. Contact us before you ship them.
We may refuse, hold, or stop any shipment we believe is unlawful or unsafe, and we may report it to the authorities. You remain responsible for all resulting costs.
International shipments must comply with the export, import, customs, and sanctions laws of every country involved. Unless we agree otherwise in writing, you are responsible for duties, taxes, tariffs, inspection fees, and any penalties charged by customs or government authorities. Customs inspections, document checks, and regulatory holds are outside our control and may affect delivery.
We plan every shipment carefully, and the transit times we give are estimates, not guarantees. Weather, port congestion, customs clearance, carrier schedules, strikes, accidents, and other events beyond our control can cause delays. Unless we agree to a guaranteed delivery date in writing, we are not responsible for losses caused by late delivery.
We take care of every shipment while it is in our custody. Our responsibility for loss of or damage to cargo is governed by the confirmed shipment terms, the conditions of the carrier handling the cargo, and the national or international transport rules that apply to the mode of transport, which may limit the amount recoverable.
To the fullest extent permitted by law:
If your cargo is of high value, ask us about cargo insurance before it ships. Nothing in these terms excludes liability that cannot be excluded by law.
Please inspect your shipment on delivery and note any visible damage or shortage on the delivery document. Report any loss or damage to us in writing at info@bluemailtransport.com as soon as you discover it, with your shipment details, photos where possible, and supporting invoices. Carriers and transport rules often set strict time limits for claims, so prompt notice protects your right to recover.
The Blue Mail Transport name, logo, website design, text, graphics, and other content are owned by us or our licensors and are protected by intellectual property laws. You may view and print pages for your own business use, but you may not copy, modify, distribute, or reuse our content for other purposes without our written permission.
We work to keep the website accurate and available, but it is provided “as is” and “as available.” We do not promise that it will be error-free, uninterrupted, or free from harmful components. Information on the website is general in nature and is not legal, customs, or tax advice. To the extent the law allows, we disclaim all warranties not expressly stated in these terms.
You agree to defend and compensate Blue Mail Transport against claims, fines, losses, and expenses, including reasonable legal fees, that arise from your breach of these terms, the goods you ask us to ship, inaccurate information or documents you provide, or your violation of any law or third-party right.
These terms are governed by the laws of the United States and the laws of the state where Blue Mail Transport is headquartered, without regard to conflict-of-law rules. Any dispute that cannot be settled informally will be brought in the courts of that state, and you agree to their jurisdiction, except where mandatory transport or consumer laws provide otherwise. If any part of these terms is found unenforceable, the rest remains in effect.
We may update these terms from time to time. The current version is always available on this page. Your continued use of the website or services after changes are posted means you accept the updated terms. Shipments already confirmed continue under the terms that applied when they were confirmed.
Questions about these terms? Email us at info@bluemailtransport.com. You can also learn how we handle your information in our Privacy Policy.
Reach our team if anything here needs explaining before you ship.